Solutions / Website Support
Help with anything on your website
New pages, campaigns, design changes and fixes. We can do it for you or show your team how, and if something breaks, we fix it.
If it happens on your website, we can help
Content and pages
New pages, news, events and publishing help.
Campaign pages
Landing pages and updates for appeals, events and giving days.
Design changes
Colors, layouts, new sections and refreshed imagery.
New features
Forms, integrations and functionality as your needs grow.
Training
One-to-one sessions so your team feels confident in the editor.
Fixes
Something broken? Open a ticket and we take care of it.
How it works
Three ways to get help
Every request goes to a team that already knows your site.
1
Do it for me
Send us the request and we handle it.
2
Show me how
We walk your team through it so you can do it next time.
3
Something is broken
Open a support ticket and we fix it.
“OneEach was extremely attentive and responsive throughout the process. The customer service and knowledge are unmatched. The support they provide is top-notch!”
Common questions
What is covered?
Anything a person would need to do on a website: content, design changes, new features, training and fixes.
How do we ask for help?
Open a ticket through client support or contact your account manager.
Do we need to host with you?
Hosting with OneEach means updates, backups and support are already handled, but we also support sites hosted elsewhere — ask us about your setup.
Start with a free, honest look at your site
We review your site against current best practices and walk you through what's working and what isn't. There's no cost and no obligation.